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When is it safe to ship or hand over my item?

How do I verify that Bike Hub has received payment?

Written by Matt Eagar

As a seller, you should only part with your goods once you know that the buyer's payment is securely held by Bike Hub.

How will I know?

  • Notifications from Bike Hub: You will receive email and on-site notifications once payment has been verified and it is safe to proceed.

  • Deal status: To be doubly sure, open up your deal from the My Offers & Deals page. Once payment has been received the deal page will reflect this and explicitly confirm that it's safe to proceed with shipping or a meet up.


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