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How shipping works?

Who pays for shipping and makes the arrangements in a Bike Hub Pay deal.

Matt Eagar avatar
Written by Matt Eagar
Updated over a week ago

If you need an item shipped via courier, additional costs may apply. Some sellers include shipping in their price, but this should always be confirmed during negotiations.

Key Recommendations:

✅ Discuss shipping arrangements with the seller before finalising the deal.

✅ Negotiate a price that includes shipping costs.

✅ Use a trackable courier service—this is crucial in case of delivery disputes.


Who Pays for Shipping?

This should be agreed upon between the buyer and seller. Here are common approaches:

Seller Pays & Arranges Shipping:

  • Many services, like PostNet or Aramex DropBox, require the sender to pay when shipping.

  • In this case, the seller covers shipping upfront and recovers the cost when the deal is completed.

Buyer Pays & Arranges Shipping:

  • Some couriers, like The Courier Guy/Pudo, allow buyers to book and pay for a collection online.

  • If using this method, buyers must coordinate pickup times and confirm the seller’s address.



What About Return Shipping?

If there’s an issue with the item and it needs to be returned, return shipping costs are usually the buyer’s responsibility, unless agreed otherwise.


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