The My Ads manager is the new dealer view of your adverts on the My Ads page. It lists your stock as one table so you can filter by status, search by title, sort by views or leads, and relist, mark as sold or remove up to 100 adverts in a single action. The My Ads manager is available to dealer accounts only, and while it is in beta you choose whether to use it.
Turning the My Ads manager on or off
The My Ads manager is opt-in during the beta. On your My Ads page you will see a blue banner headed "Try the new My Ads manager (beta)". Click Switch to the new manager and the page reloads into the manager. Your choice is remembered on your account, so every device you log in on shows the manager from then on.
To go back to the old card layout, click Switch back to classic view at the top right of the manager. Nothing about your adverts changes when you switch either way. Only the way the page displays them changes. The same row also has a Give feedback link, which opens a message to our support team with the subject filled in, and this is the fastest way to tell us what is missing while the manager is in beta.
Finding the adverts you want
To find adverts in the My Ads manager, use the status filters along the top or the search box on the right. Each filter shows how many adverts are in it, so "Expired 6" means six of your adverts have expired. The filters are:
Filter | What it shows |
Active | Adverts that are live and visible to buyers. This is the view the manager opens on. |
Expired | Adverts that have reached the end of their 30 days and are no longer visible to buyers. The count turns red while you have any. |
Payment pending | Adverts waiting on a listing payment before they go live. This filter only appears while you have at least one advert in that state. |
On hold | Adverts you have paused yourself. See What happens when I place my advert "On Hold"? |
Sold | Adverts you have marked as sold, ordered by the date of the sale. |
All | Every advert above in one list. Deleted adverts and unfinished drafts are not included. |
The search box filters by advert title and searches the filter you are on, so search "titan" while you are on All to see every Titan you have listed whatever its status. Clear the search with the small x inside the box.
What each column tells you
Each row in the My Ads manager is one advert, and the columns are Listing, Status, Listed, Price, Views and Leads. Status is a coloured badge carrying the advert's state: green Active, red Expired, amber Payment pending, grey On hold and blue Sold. Listed is how long ago the advert last went live, so "7d ago" means it went live seven days ago. A bump does not change that date.
Hover over the date in the Listed column to see the exact dates behind it, including when the advert expires. The expiry date turns amber in the last seven days before an advert lapses. Views and Leads are the totals recorded for that advert, and clicking either number opens the advert's stats. A blue lightning bolt next to a title means that advert has a boost running. Click the bolt to see the detail.
Sorting the list
To sort the My Ads manager, click any column heading: Listed, Price, Views or Leads. Clicking the same heading again reverses the order, so click Views once for your most-viewed adverts and again for the least-viewed. Each filter opens on the order that suits it, with Expired opening on the most recently expired advert first, and Sold on the most recent sale first.
Updating one advert
To update a single advert in the My Ads manager, click the three-dot button at the end of its row. The menu offers:
Edit opens the advert for editing.
Boost opens the boost options for that advert. See How do I promote my advert?
Mark as sold records the sale and takes the advert off the marketplace.
Duplicate copies the advert into a new draft, which is useful for stock you list repeatedly and for a sale that fell through.
Put on hold or Take off hold pauses or resumes the advert.
View stats opens the views, leads and boost detail for that advert.
Remove deletes the advert. Removing cannot be undone, so use Mark as sold instead when the item has sold, otherwise the sale will not count towards your record.
On an expired advert the menu also offers Relist, and on a sold advert it offers Review buyer. The Edit and Boost entries do not appear on a sold advert, because a sold advert cannot go back on the marketplace.
Updating several adverts at once
To update several adverts at once in the My Ads manager, tick the box at the left of each row you want, or tick the box in the table heading to select every advert on the page. A blue bar replaces the table heading and shows how many adverts you have selected, with Relist, Mark as sold and Remove on the right. When your filter holds more adverts than the page shows, the bar also offers "Select all 71 matching", which selects every advert in the current filter and search, including those on later pages.
Each bulk action handles up to 100 adverts at a time. If your selection is larger, the confirmation tells you how many will be updated and you run it again for the rest. An action that cannot apply to a particular advert skips it and says so afterwards, for example an advert that is already sold is skipped by Mark as sold. Selecting adverts and then switching to a different status filter clears the selection, because every bulk action works on one status at a time.
Relisting expired adverts
Relisting an expired advert in the My Ads manager puts it back on the marketplace for another 30 days. Expired rows carry a Relist button showing the fee for that advert, for example "Relist · R100". The fee is the dealer listing fee for that advert's category and price, so it differs from one advert to the next, and cheaper stock costs less to relist. See I am a dealer. What are the rules for listing adverts?
Click Relist on one row, or select several expired adverts and click Relist in the blue bar. The window that opens lists how many adverts you are relisting and what they cost in total. If your wallet covers the total, confirming relists them immediately and the fee comes off your wallet balance. If it does not, choose Card, Instant EFT or SnapScan and pay the amount shown. Your adverts go live as soon as the payment clears, and you return to My Ads with a message confirming what was relisted. "Add wallet credit while you pay" lets you pay more than the total and keep the difference as wallet credit for next time.
Marking an advert as sold
Marking an advert as sold in the My Ads manager moves it to the Sold filter and stops showing it to buyers. Choose Mark as sold from the row menu or the blue bar, then answer where it sold: On Bike Hub or Somewhere else. Answering On Bike Hub lets you name the buyer and leave them a review, and it invites the buyer to review you in return.
If you skip the review at the time, the row menu on a sold advert keeps a Review buyer entry so you can come back to it later. The Sold filter shows the sale date in place of the listing date, so the most recent sale is at the top.
Using the My Ads manager on a phone
On a phone the My Ads manager shows each advert as a card rather than a table row, with the price, views, leads and listing date on one line and the status badge below it. The status filters scroll sideways. Next to the search box are two buttons: one opens the sort options, and one turns on selection so you can tick several adverts and use the same bulk actions. Tap the three-dot button on any card for that advert's actions.
Seeing an advert's performance
To see one advert's performance from the My Ads manager, click its Views or Leads number, or choose View stats from the row menu. The window shows total views, total leads, when the last enquiry came in, and any boosts running on the advert. For what each figure counts, see Understanding the advert statistics report.
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