Bike Hub

When you buy with Bike Hub Pay, you get what you ordered or your money back. Your payment goes to Bike Hub, not the seller. We hold it securely until the item arrives and you confirm it's as described. Only then does the seller get paid.

Agree a price with the seller and pay Bike Hub.

The seller ships once we confirm your payment is secure.

Happy? Confirm, and we pay the seller. Not happy? You're covered below.

1. Agree a price with the seller and pay Bike Hub.
2. The seller ships once we confirm your payment is secure.
3. You receive and inspect the item.
4. Happy? Confirm, and we pay the seller. Not happy? You're covered below.

If your item never arrives, you get a full refund. If it arrives and isn't as described, return it and get a full refund. Our team steps in to help if there's a dispute.

The Bike Hub Pay fee is 3.9% of the agreed price, with a minimum of R65 and a cap of R1,650. <a href="https://help.bikehub.co.za/en/articles/4531944-what-does-it-cost-to-use-bike-hub-pay">More info</a>

Click "Make an offer" on any advert to start a protected deal.

<a href="https://help.bikehub.co.za/en/articles/4605072-what-if-my-purchase-doesn-t-arrive">What if my purchase doesn't arrive?</a>

<a href="https://help.bikehub.co.za/en/articles/4611559-what-if-the-item-received-isn-t-as-described">What if the item received isn't as described?</a>

- <a href="https://help.bikehub.co.za/en/articles/4605072-what-if-my-purchase-doesn-t-arrive">What if my purchase doesn't arrive?</a>
- <a href="https://help.bikehub.co.za/en/articles/4611559-what-if-the-item-received-isn-t-as-described">What if the item received isn't as described?</a>

How does Bike Hub Pay protect me as a buyer?

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How does Bike Hub Pay protect me as a buyer?

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