Bike Hub

So you've accepted an offer via Bike Hub Pay, what now? Next we'll ask the buyer to do the following:

Supply their personal information for verification 

Confirm the exact delivery address (only for deals marked for delivery)

Complete payment into the Bike Hub Pay account

1. Supply their personal information for verification 
2. Confirm the exact delivery address (only for deals marked for delivery)
3. Complete payment into the Bike Hub Pay account

Buyers have up to 72 hours from offer acceptance to complete these steps. You'll be notified as soon as the buyer has completed payment.

Payment types &amp; clearance times

Buyers can pay via Credit Card or EFT which may affect clearance times.

Credit card: Payment will clear immediately

EFT: Payment may take 1-2 working days to clear. You will be notified once the payment has cleared and it is safe to proceed with the deal.

- Credit card: Payment will clear immediately
- EFT: Payment may take 1-2 working days to clear. You will be notified once the payment has cleared and it is safe to proceed with the deal.

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- <a href="https://help.bikehub.co.za/en/articles/6741216-when-is-it-safe-to-ship-or-hand-over-my-item">When is it safe to ship or hand over my item?</a>

How buyer payment and shipping/collection works.

I've accepted a Bike Hub Pay offer, what now?

Find answers and get help from Intercom Support and Community Experts

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