The user review system on Bike Hub allows buyers and sellers to rate their experience following a deal.
Unable to leave a review
In certain instances, you may receive an error message when attempting to post a review directly on a user's profile.
Unable to leave a review on a buyer's profile
If you've sold an item to someone on Bike Hub, please follow these guidelines to post a review for the buyer (and request a review from them).
Unable to leave a review on a seller's profile
If our system is unable to detect an interaction between you and the seller regarding an item listed in the Classifieds, you may be prevented from posting a review on their profile.
As per our Terms of service:
5.9. User reviews. User reviews should only be submitted where an agreement to transact exists or a transaction was concluded on Bike Hub. We reserve the right to remove feedback that relates to negotiations or communications where there was no agreement and/or a transaction did not take place or relates to a transaction not initiated via Bike Hub.
Unfortunately, if Bike Hub cannot verify the transaction or agreement a review relates to you may be unable to post a review.