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When do I receive payment?

The payout process for a seller using Bike Hub Pay

Written by Matt Eagar

If you're selling something using Bike Hub Pay here's how the payout process works.

What triggers the payout?
Your payment will be released in the following situations:

  • The buyer has received and accepted the item; or

  • The deal has been deemed as accepted by Bike Hub*

* Deemed acceptance: An item will be deemed as accepted by Bike Hub in a case where 48 hours have passed since confirmed delivery with no acceptance or dispute logged by the buyer.

How long will it take?

Your payment will be processed within a maximum of two working days from the date of acceptance.
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​Where will I receive my funds?
Your payout will be sent to the bank account details provided upon acceptance of the offer. Payout can only be made to a South African bank account and account details will be verified before payment takes place.
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