Rating a buyer

How to post feedback for a buyer

Matt Eagar avatar
Written by Matt Eagar
Updated over a week ago

After selling an item on Bike Hub you might like to post feedback for the buyer and, in turn, prompt them to add feedback for you.

How to add a rating for a buyer:

  1. Mark as sold
    When marking your advert as sold on Bike Hub you'll have the option to select and review the buyer

    1. From the advert page or your My Ads page click on the "Mark as sold" button for the advert.

    2. When asked why you're removing the ad, select "I sold it on Bike Hub"

    3. Next, click on the buyer's username if displayed or select from the dropdown box.

    4. Add a star rating and your comment about the experience.

    5. Click on submit to post the rating.

  2. Add a rating on an already sold advert
    If you previously marked an advert as sold but didn't tag a buyer, you can still do this later via the My Ads > Sold tab.

    1. Find the advert you'd like to add buyer feedback on.

    2. Click on the "Provide Buyer Feedback" button

    3. In the dialog that appears, click on the buyer's username if displayed or select from the dropdown box.

    4. Add a star rating and your comment about the experience.

    5. Click on submit to post the rating.


Automatically requesting feedback from a buyer
When you add feedback for a buyer using either method above, the buyer will be notified and prompted to post a rating on your profile.



Buyer name isn't available for selection

If you don't see the correct buyer name when attempting to post feedback via one of the methods above you unfortunately may not be able to post feedback on the deal.
Read more here.

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