Where can I reset my password?

To reset your Bike Hub account password visit the Lost/Forgotten Password page by clicking the button below.

What information do I need to reset my password?

You will need to remember either of the following: 

The email address that you used when you signed up for your Bike Hub account; or
The username that you enter when first signing up for your Bike Hub account.

What if I cannot remember my email address or username?

If you are unable to recall your email address / username or no longer have access to the email address linked to your Bike Hub account, then please submit a support request through our contact page.

The password reset process

Once you have submitted your Username or Email address at the Lost Your Password page, you will receive an email containing a link which will allow you to choose a new password for your account.

I have not received a reset email

The password reset email should arrive in your inbox immediately or at least within a few minutes. If it does not arrive please check your Spam/Junk folder for the Password Recovery email.

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